Delivery

At present General Store only deliver the the UK mainland.

All orders placed before 4pm will be despatched the same day*. Postage and packing is a flat rate of £3.75 per order.

*excludes Bank Holidays and weekends.

Returns

Any item returned must adhere to the conditions listed below:

If you are not completely satisfied with your purchase

You must inform General store via email or in writing within 7 days from the date after your receive your items for the UK.

Please return the item or items to us in their original condition complete with labels within 14 days of receipt. After satisfactory inspection of your return we will issue a refund for the goods on receipt. Refund timescales may vary so please allow 10 working days for the refund to appear on your credit card or bank statement. General Store is not liable for the cost of returning items.

The item(s) remain your responsibility untill it reaches us. For your own protection we recommend you send the parcel using a delivery service that insures you for the full value of the goods.